COMPLIANCE

We operate with transparency towards customers, suppliers, employees, and authorities. Here you will find our policies.

Personal data processing policy

Law 1581 of 2012 (Habeas Data).

Terms and conditions of sale

Online shopping, payments and shipping.

Exchanges, returns and withdrawal

Consumer Statute, Law 1480 of 2011.

Code of ethics and conduct

For collaborators, suppliers, and contractors.

Quality policy

Quality and traceability commitments.

Social and environmental responsibility

Solar energy in plant, textile waste management.

PQRS

REQUESTS, COMPLAINTS AND CLAIMS

Write to us and we will respond within the legal timeframes. You can also confidentially report any conduct contrary to our code of ethics.